Customer Concentration
Is revenue dependent on a small number of customers?
Assessment Spectrum
Assessment Labels
Every analysis assigns one of 4 categorical labels to this signal. Labels represent a spectrum from best to worst assessment.
No customer represents more than 10% of revenue. Loss of any single customer wouldn't materially impact the business.
Some customer concentration exists but is manageable. Top customers represent 10-25% of revenue individually.
Significant dependency on a small number of customers. Top customers represent 25-50% of revenue. Loss would materially impair results.
Revenue is dominated by one or few customers representing >50%. Business viability depends on maintaining these relationships.
What This Signal Captures
Emerges From
This derived signal emerges from analysis synthesis within these lenses when company-specific patterns warrant the additional categorization.
How to Interpret
Customer concentration creates dependency risk where the loss of key relationships materially impacts results. In government-facing businesses, state agencies often function as monopsonist buyers with outsized influence.